Refund policy

Due to the nature of the trading card industry, we do not accept returns on opened product under
any circumstances.
Sealed, unopened product may be returned within 15 days of receipt. Once returned, the item will
be inspected to confirm it has not been tampered with or opened. If it passes inspection, a refund
will be issued to your original payment method.
It is the buyer's responsibility to review all product details, images, and descriptions carefully
before purchasing.

To start a return, you can contact us at treasurevaultandco@gmail.com. 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at treasurevaultandco@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at treasurevaultandco@gmail.com.